Legal
Terms of Service
A starting point, not legal advice. The bracketed values are yours to set, and the policies below become real commitments the moment this page is live — so make them match what the shop will actually do.
Last updated: [DATE]. These terms apply to appointments and services at Ninth Street Barbers Ltd, 9 Ninth Street, Your City AB1 2CD, [COUNTRY].
Booking a chair
Submitting the form on this website is a request, not a confirmed booking. Your appointment exists once we have confirmed it by phone, text, or email. Times shown on the website are indicative and can be taken by someone else before we reach you.
Cancellations and no-shows
- Please give us at least [NOTICE PERIOD, e.g. 24 hours] if you need to cancel or move an appointment.
- [State your no-show policy, e.g. “A repeated no-show may mean we ask for a deposit next time” — or delete this line if you don’t have one. Don’t publish a penalty you won’t enforce.]
- If you arrive more than [LATE THRESHOLD, e.g. 10 minutes] late we may need to shorten the service or rebook you, so the next customer isn’t kept waiting.
Prices and payment
The prices on this site are current as of the date above and include [TAX TREATMENT — e.g. VAT]. We accept [PAYMENT METHODS]. Prices can change; the price on the board in the shop on the day is the one that applies.
The service itself
- We will tell you honestly if a cut you’ve asked for won’t work with your hair, and suggest the nearest thing that will.
- If you’re unhappy with a cut, tell us within [PERIOD, e.g. 7 days] and we will put it right free of charge. [Set out anything that isn’t covered — e.g. a change of mind about the style you asked for.]
- Please tell us before we start about any skin condition, allergy, or reaction to a product. [If you offer colour services, add your patch test policy here — this one matters.]
Children
Under-[AGE]s must be accompanied by an adult who stays in the shop for the whole appointment.
Photographs
We only photograph a cut for our website or social media if you say yes on the day. You can ask us to take a photo down at any time — email [email protected].
Liability
[Your liability wording goes here, drafted for your jurisdiction. Nothing in these terms limits liability for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited.]
Governing law
These terms are governed by the law of [COUNTRY/JURISDICTION], and the courts of [JURISDICTION] have exclusive jurisdiction.